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This Refund & Cancellation Policy outlines the terms under which refunds, cancellations, and returns are processed for services/products offered by MH40 ("we", "our", or "us"). By using our services and making payments through our platform, you agree to this policy.

1. Cancellation Policy

• Orders/services can be cancelled before they are processed or delivered
• Once the service has been initiated or completed, cancellation may not be possible
• Cancellation requests must be made through our official contact channels

2. Refund Eligibility

Refunds may be considered under the following conditions:

• Payment was successfully made but service was not delivered
• Duplicate payment was made by the user
• Transaction failed but amount was deducted
• Service/product was not as described (subject to verification)

3. Non-Refundable Cases

• Completed and successfully delivered services
• Change of mind after purchase
• Incorrect information provided by the user
• Delays caused by third-party service providers

4. Refund Process

Once your refund request is received and approved, we will initiate the refund through the original payment method used during the transaction.

• Refunds are processed within 5–7 business days after approval
• Actual credit time depends on your bank/payment provider
• We do not process refunds in cash

5. Payment Gateway Compliance

All transactions are processed through secure third-party payment gateways such as Razorpay, in compliance with applicable Reserve Bank of India (RBI) regulations.

• Refunds are made only to the original payment source
• We do not store your card or banking details
• All disputes are handled as per payment gateway and banking rules

6. Dispute Resolution

If you believe a transaction was incorrect, please contact us within 7 days of the transaction date. We will review the issue and resolve it in accordance with applicable laws and payment regulations.

7. Chargebacks

Users are encouraged to contact us before initiating a chargeback. Unauthorized or fraudulent chargebacks may result in suspension of services.

8. Policy Updates

We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on this page.

9. Contact Us

• Email: mh4t.2025@gmail.com
• Phone: +91 98765 43210
• Address: Nagpur, Maharashtra 440001